Private appointments
The suite is yours, one client at a time.
At Grants, there is no crowded counter and no hard sell. You sit down with a jeweler, ask questions, compare options, and take the time you need. The goal is a piece you will love living with, not just one that looks good under showroom lights.
The suite is yours, one client at a time.
Materials, pricing, and options explained clearly.
From the first question through care, repair, and redesign.
Most jewelry stores sell what’s in the case. Grants works the other way around: we start with you — the occasion, the person, the budget, the family stones in your drawer — and build the piece outward from there.
“My clients don’t get a salesperson. They get me — at the bench, at the diamond bourse, and on the phone when they’re nervous the night before the proposal.”
A private appointment in our 47th Street suite — in person or virtual. We talk story, style, and budget before anything else.
Sketches and renderings refined with you, side by side. Heirloom stones can be reset; new stones are sourced and compared in person.
Cast, set, and finished by master jewelers in the Diamond District. You’re welcome to see the piece in progress.
Delivered with a full appraisal for insurance and identification — and cared for, cleaned, and serviced by us for life.
Insurance and estate appraisals with full documentation, performed in-house.
Request an appraisal →Original pieces and heirloom redesigns, from first sketch to final polish.
See how it works →Resizing, restringing, stone tightening, cleaning, and full restorations.
Bring a piece in →Independent advice on stones and pieces — even ones you didn’t buy from us.
Ask Susan →
In 1967, lightning struck the plains of Tanzania, setting the hills ablaze — and when the flames faded, the earth revealed a miracle:…

A young man came to us with a treasured piece of family history — his grandmother’s pear-shaped emerald ring, a…

Rubies are a type of precious gemstone known for their ravishing red color. The gemstone derives its name from the…
A short note from the bench, a few times a year. Unsubscribe anytime.
No crowded counters, no pressure. Appointments are private and unhurried — bring your questions, your Pinterest board, or the ring box from your grandmother’s dresser.
Tell us a little about what you’re looking for and we’ll reach out to schedule a time.